Terms and Conditions

 

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


General

 

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy, govern 'PlasTechPrint.co.uk's relationship with you in relation to this website.

The term 'PlasTechprint.co.uk' or 'Us' or 'We' or 'Our' refers to the owner of the website whose registered office is New Century House, Debdale Lane, Nottingham - NG12 5HN. The term 'You' or 'Your'  refers to the user or viewer of our website.

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Privacy

 

This statement explains how we may collect and use information about you as a result of your visiting this website.

The information we collect in this process will not specifically identify individual persons. However occasionally, it will identify companies that have visited the site and we may use that information to improve the services we offer to those companies. Our site uses cookies - small data files which are downloaded to your computer so that we can recognize that your computer has visited the site before.

There are parts of this site which invite you to send us emails. These e-mails will identify you to us. We may read your e-mails, we may discuss them with third parties without divulging who sent them to us, and we may respond to them. Where appropriate, we may send you promotional material. We will not share your details with other companies for the purpose of them sending you promotional material.

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Non Contact Request

 

If you no longer want us to contact you, please send an e-mail to sales@plastechprint.co.uk stating that you would like to be taken off our mailing list.

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Privacy Information Request

 

Should you have any questions at all about our privacy policy, want to exercise your right to see a copy of the information that we hold about you, think that information we hold about you may be incorrect, want us to delete all or any part of it, or you want to object to our processing of it on legitimate grounds, please send an email to sales@plastechprint.co.uk

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Disclaimer

 

The information materials and opinions contained on this website are for general information purposes only. PlasTech Print does not accept any responsibility for any loss which may arise from reliance on information or materials published on this website.

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Copyright

 

The materials published on this site are the copyright works of PlasTech Print unless we state otherwise. You cannot make copies of materials published on the site without our prior written consent. If you would like to request our written consent to take such copies, please e-mail us on sales@plastechprint.co.uk. Additionally, It is your sole responsibilty to ensure that images you may send us for proofing, or final printing do not carry any copyright preventing their reproduction by you. By sending us artwork you agree that PlasTech Print will assume you have made all legally required checks to ensure copyright infringement does not take place and you agree PlasTech Print cannot be held responsible for any such breaches of copyright.

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Bespoke Items

 

When a quote request for a bespoke item is received We will make every effort to accommodate You with regard to the specifications You require. Should We be successful in completing an order for such an item with You it is agreed by You that We, PlasTech Print Ltd, can display this item on our website with relevant specifications with the intent to sell this item. If you do not wish us to do this please mail us at sales@plastechprint.co.uk.

 

Additionally: If bespoke manufactured items are ordered, payment is required prior to commencement of manufacture.

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Sample Request

 

Every effort will be made to fulfill sample requests as specified by you. However, We are unable to guarantee the product will:

  1. Be the exact size specified by You
  2. Be the specific material colour You require
  3. Be printed with any specific colours, or print type

In the majority of cases the sample will be dispatched the same working day to the address you specify, providing the request is received by us before midday. This excludes weekends and Bank Holidays. Any sample request received by Us on a Friday will be dispatched the following Monday for delivery before 16:00 on the following Tuesday. Most sample requests will be sent free of charge though We reserve the right to charge a carriage fee, at cost, for certain postcodes and items.

 

 

 

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


VAT

 

Unless otherwise stated all prices exclude VAT which will be charged at the current UK rate.

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Pro Forma

 

A Pro Forma payment is required by You to Us at the point of order if:

  1. The order is Your first with Us
  2. A period of 12 months has passed since Your last order
  3. If bespoke manufactured items are ordered

Where a Pro Forma payment is required no order will be processed until proof of payment is supplied to Us.

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Quoted Prices

 

All prices quoted are based on print ready artwork being supplied to Us by You. In all cases quotes are subject to the sight of artwork. Where artwork is unavailable at the time of a quote request from You to Us it is your responsibility to ensure the appropriate print method is requested. If a different print method to that initially quoted for becomes necessary to enable Us to meet Your requirement We reserve the right to requote. Any additional costs incurred will be Your responsibility.

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Colours

 

Please note that when we are printing from your supplied artwork we cannot be held responsible for inaccurate reproduction. All digitally printed items are CMYK and therefore as accurate as is technically possible but will not be pantone matched. All screen printed items will be pantone matched when specified by You. It is Your responsibility to supply US with the correct pantone references. 

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Proofs

 

Once an order has been submitted to Us by You We will send a proof for approval to the mail address that sent Us the original order, unless otherwise specified. It is Your responsibility to ensure the proof is accurate before sending Us a proof approval. Additional terms and conditions relating specifically to proofs are contained within this mail, please read them carefully. No order will be processed until a proof approval is sent to Us via email. 

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Fonts/QR Codes

 

Occasionally when artwork is sent to Us it may contain fonts that We do not have within Our standard font library. In the event this is the case We will contact You for advice on how You wish Us to proceed. This may involve Us asking You to supply Us with the font family required. In the event You do not have the required font We will attempt to match it as closely as possible to one of Our stock fonts and send the artwork for proofing. If this process is unacceptable any additional costs for the new font family will be met by You. Due to the various devices that are utilised to access QR Codes PlasTech print will not take any responsibility for the reproduction of any QR code that is subsequently found to not work correctly when scanned. 

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Notice To Purchaser

 

Before using any product detailed on this website, the customer shall determine the suitability of the product for its intended use, and the customer assumes all risks and liability whatsoever in connection therewith. PlasTech Print shall not be liable either in tort or in contract for any loss or damage - direct, incidental or consequential, arising out of the use of, or the inability to use, any of the products listed.

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Third Party Sites/Apps

 

Located within the PlasTech Print website are various HTML links to third party Internet sites or App stores. These links are specifically designed to enhance your visit and to enable you to carry out additional tasks, for example uploading artwork. PlasTech print Ltd is not responsible for the content of any third party Internet sites or App stores.

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Shipping

 

Flat-rate delivery costs and lead times are based on one mainland UK addresses only and exclude the Highlands and Islands of the UK. For an accurate shipping quote to a non mainland UK destination (this includes the Highlands, Islands and Ireland), please e-mail sales@plastechprint.co.uk for a quotation. Please note that deliveries to international addresses may be subject to customs duty. Payment of any additional duties are the sole responsibility of the reciever. Addtitionally it is also the responsibility of the reciever to meet any congestion charges that may arise during shipping.

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Damaged Goods/Returns

 

It it paramount that all goods must be checked at time of delivery before signing for the item(s). If you inspect goods and find any damage then please refuse the delivery and do not sign for the goods. This will ensure that the consignment is returned to us where it can be inspected, repaired/replaced and ultimately re-delivered.

  • Force Majeure - We will not be held responsible for any late or damaged goods arising from any cause outside of our reasonable control.
  • If goods are signed for unchecked and are subsequently found to be damaged then it is the customers responsibility to return them to us for repair/replacement. Regrettably we cannot offer a free collection of damaged goods that have been accepted and signed for at time of delivery.
  • Should you order goods in error or be unhappy with you goods in any way then you should return them to us at your cost within 7 working days from date of delivery so we can inspect them. All goods should be returned sealed, unused and in their original packaging. We cannot refund for items which have been opened, used or are damaged. Goods must be returned at the customers cost and we strongly advise sending all goods via an insured service.
  • If delivery is attempted and no one is available to sign for the goods then the delivery will usually be re-attempted the following working day. After two failed delivery attempts goods will be returned to PlasTech Print and an additional delivery charge may be applied should you wish for us to re-dispatch the order.

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Early/Late Deliveries

 

  • Early - We reserve the right to deliver any goods before the specified delivery date without any liability to You in whole or in part.
  • Late - We will always aim to avoid late deliveries but will not be liable for any additional costs to the customer as a result of bad weather or courier problems.
  • Force Majeure - We will always aim to keep You fully advised regarding potential delivery or production delays caused by problems outside of Our reasonable control, for example an inability to procure materials or articles. Under such circumstances We shall be entitled to terminate any contract in whole or in part without liability to You.

Our contracted overnight courier service currently operates at about a 96% success rate. This means that next day deliveries are not 100% guaranteed. If you require a critical date or time for your goods you may wish to consider alternative delivery options or arrange a collection from us.

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The use of this website is subject to the following terms of use

  • The content of the pages of this website is for Your general information and use only and is subject to change without prior notice.
  • Neither We nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at Your own risk, for which We shall not be liable. It shall be Your own responsibility to ensure that any products, services or information available through this website meet Your specific requirements.
  • This website contains material which is owned by or licensed to Us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, Us are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of external third party website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

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Business Hours

Mon-Thu :

08:30  - 17:00 

Fri :

08:30  - 16:00 

Answerphone available out of hours on: 0115 937 4041

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© PlasTech Print Ltd